7 packaging tips that cut returns

Why packaging matters

Packaging is the first thing your customer sees and what protects the product on the way.

Tips

• Pick a box that fits: empty space raises volumetric weight and price.
• Use light padding around fragile items.
• Write the order number on the outside.
• Avoid clear bags for valuable items.
• Tape both sides of the box.
• Add an invoice or thank-you card.
• Photograph the parcel before handover in case of a claim.